We are seeking a full-time dedicated and experienced Spa Manager to lead and oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for wellness and beauty. As the Spa Manager, you will be responsible for ensuring a high standard of service delivery while managing staff, budgets, and inventory.
Duties
- Supervise and coordinate daily spa operations to ensure a seamless guest experience.
- Manage staff schedules, training, and performance evaluations to foster a positive work environment.
- Daily organization and management of team members, guests, schedule, and inventory.
- Hire and train new team members.
- Utilize POS systems and cash registers for accurate transaction processing.
- Handle customer inquiries and resolve any issues promptly to ensure satisfaction.
- Ensure compliance with health and safety regulations within the spa environment.
- Perform duties of Spa Coordinator and Spa Concierge when needed.
- Educate guests on spa services and retail.
- Operate as first in command.
Experience
- Previous experience in a managerial role within a spa or wellness setting is preferred.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficient in customer service practices with a focus on enhancing guest experiences.
- Must be comfortable delegating and providing direction and feedback.
- Must be reliable to open and/or close the spa as required.
Join our team as a Spa Manager where you can lead a passionate group of professionals dedicated to providing exceptional wellness experiences!
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
